Rental Policies and General Information
2021 Cancellation Policy
1/2 the total cost of the Booking is subject to forfeiture if reservation is canceled or changed within:
- 30 days of arrival for all other months.
- If the house is fully rebooked by another renter, cancellation charges (less $35) will be refunded.
- Reservation cancellation fee is $35.
11.8% required lodging tax (1.8% Oregon State & 10% Tillamook County).
All homes are fully furnished. Bed linens and towels are provided, but please bring your own beach towels. Kitchens are equipped with basic appliances, utensils and cookware. All homes have washer and dryers.
Minimum stay is two nights except the Summer months of July and August and Holidays have a three night minimum stay. Your 7th night is free!! (except for Summer months of July and August).
The Cleaning, Reservation Fee, and taxes are non-refundable. Rates and amenities are subject to change without notice. We do not refund due to mechanical failures, and we reserve the right to refuse service to anyone. No refunds for early departure.
$200 refundable security deposit is required to confirm your booking and is charged to your card when you complete a booking. This will be refunded upon satisfaction condition of the home and if all rules were followed during your stay.
The Reservation Cost is secured with your credit card upon reserving the home. This is not charged, but only secured with your card.
Occupancy rules are strictly enforced for the number of people (children under 2 not included) and the number of cars. If extra cars are unavoidable, we can arrange for special parking. Non-compliance of rules will result in forfeiture of the booking deposit.
Most homes are in Home Owner’s Associations and renters must adhere to the particular rules of the association. Please ask the management office for more details. Most homes do not allow parking for trailers, RVs or other large vehicles.
The total cost of the Booking is due upon check-in. You may pay by personal check or credit card (all prices stated on the website include a cash/personal check discount). If you wish to pay with a credit card upon check in an additional 3% will be charged to the total transaction. A $25 fee will be assessed for returned checks.
In pet friendly houses, the non-refundable pet fee is $10/night (maximum charge of $40/pet). Only well-behaved dogs are allowed. Some homes only allow 1 dog. Most homes will not allow more than 3.
Pets are not allowed on the furniture, or left in the house unattended. If any pet evidence is left in or around home, additional charges will apply.
Hot tubs are professionally serviced and cleaned prior to each guest. Renters who choose to use the hot tub will be charged $20/day with a maximum of $60/stay. If the hot tub is left excessively dirty, renters are subject to additional charges.
By securing your Booking with a credit card, you agree that your credit card is subject to additional charges pending satisfactory condition of the home and compliance of rules. All security deposits pre-payed will be refunded within 14 days of check-out.
At the discretion of management, additional charges will be charged to your credit card for damages, additional cleaning or non-compliance of rules. If additional charges are necessary, you will be supplied with a detailed accounting of charge.
Additional charges may apply and be charged to your credit card for extra cleaning due to pets. Pets must be kept on a leash, never left in the home unattended, and not allowed on furniture. All outside droppings must be cleaned up.
Check-in is 4:00 PM – 6:00 PM. Check-out is 11:00 AM. To check-in and pick up keys, please come to our office on the west side of the Pacific City Bridge on Cape Kiwanda Drive. If you cannot arrive before 5.00 PM, call so we can make special arrangements. Please honor check-in and check-out times. We may be flexible if special arrangements are made in advance, subject to bookings.